This Privacy Policy explains how Lunaris Holdings LLC (“Lunaris,” “we,” “us”) handles personal information collected through this corporate website (the “Site”), including the journal and our contact and support forms.
The Site is a marketing and information property. Our consumer products — the LunaLinkseeker and advisor apps — are governed by their own LunaLink Privacy Policy. If you use those apps, that policy applies to your activity there.
Information we collect
- Information you give us. When you submit a contact or support request we collect your name, email address, and the contents of your message. If you apply for a role we collect the details in your application.
- Information collected automatically. Standard server logs and privacy-respecting analytics (pages viewed, approximate region, device and browser type, referring page).
- Cookies and similar technologies. See our Cookie Policy.
How we use information
- Respond to your enquiries and support requests.
- Operate, secure, and improve the Site and its content.
- Understand aggregate traffic and content performance.
- Comply with legal obligations and enforce our Terms of Service.
Legal bases
Where the GDPR or similar laws apply, we rely on our legitimate interests (running and improving the Site), your consent (non-essential cookies, where required), and compliance with legal obligations.
Sharing
We do not sell personal information. We share it only with service providers that host the Site, deliver email, and provide analytics, and with our affiliates operating the LunaLink platform, in each case bound by confidentiality and data-protection terms. We may disclose information where required by law or to protect our rights.
Retention
We keep contact and support correspondence for as long as needed to handle your request and for a reasonable period afterwards for record-keeping, then delete or anonymise it. Analytics data is retained in aggregate.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, email info@lunalinkapp.com. You may also lodge a complaint with your local data protection authority.
International transfers
We are based in the United States and process data there. Where we transfer data from other regions, we use appropriate safeguards such as Standard Contractual Clauses.
Children
The Site is not directed to children under 16, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time; the “Last updated” date above reflects the current version.
Contact
Lunaris Holdings LLC — privacy enquiries: info@lunalinkapp.com.